You are the most important person on the health care team. Patient-centered is a way of saying that you are the focus of your health care.
In your medical home, you and your team will work together. As an active member of the team, you will have a chance to explain the things that are really important to you.
Your medical home team will listen to your questions and can help you find your way through the health care system.
Your team makes choices for your health care based on the best available evidence and expert opinions.
See the same medical team at every visit. The team will know you and your family. Your team can help you understand your health care needs and give you the information you need to manage your health between visits.
If you need a service that we do not provide, your medical team will make arrangements with other doctors to get you the care you need and support you every step of the way.
We offer extended hours for your appointments. If you need help after hours, our providers and nurses are on-call 24/7 so that you can get your questions answered.
Your medical team will keep a complete record of your medical history, health status, medications, test results, self-care information, and care received from other doctors.
Use this handy Checklist to make the most out of your appointment.