Illinois Medicaid Resource Center
Get trusted Illinois Medicaid updates, official notice reminders, FAQs, and simple steps you can take now to stay informed and connected to care.
If you have Illinois Medicaid, the most important thing you can do today is make sure Illinois Medicaid has your current address, phone number, and email. Updating your contact information does not mean your benefits are changing. It helps Illinois Medicaid reach you if action is needed.
Update your contact information:
Visit abe.illinois.gov or call 877-805-5312.
What should I do right now?
The best step you can take now is to update your contact information with Illinois Medicaid.
Make sure Illinois Medicaid has your current:
- Address
- Phone number
- Email address
This helps Illinois Medicaid send you official notices if action is needed. Updating your contact information does not mean your benefits are changing.
Visit abe.illinois.gov or call 877-805-5312.
How to update your Medicaid contact information
You can update your Medicaid contact information online or by phone.
Online: Visit abe.illinois.gov
Phone: Call 877-805-5312
You should update your information if you moved, changed your phone number, started using a new email address, or are not sure whether Illinois Medicaid has your current information.
Illinois Medicaid updates: what is changing?
Some Medicaid rules are changing in phases. Not everyone will be affected by every change. Illinois Medicaid will contact people directly if action is needed.
For now, focus on the steps you can take today:
- Update your contact information.
- Open every official Medicaid notice.
- Ask questions before deadlines.
- Stay connected to care.
Aunt Martha’s cannot determine Medicaid eligibility. We can help connect you with trusted information and resources.
What to do if you receive a Medicaid notice
If you receive a notice, open it right away. A notice may come from:
- Illinois Medicaid
- HFS (Illinois Department of Healthcare and Family Services)
- HealthChoice Illinois
- Your health plan, or
- the State of Illinois
A notice may include instructions, deadlines, or requests related to your coverage.
Take these steps:
- Open the notice.
- Read it carefully.
- Check the deadline.
- Save a copy.
- Follow the instructions in the notice.
- Ask questions before the deadline.
Do not ignore a notice, even if you think it does not apply to you.
Need help?
Our Health Insurance Enrollment team can help you get the most out of your plan
One of our Certified Application Counselors will help you and your family members understand your health insurance options. Then they can guide you through the steps to get health insurance coverage, including plans under Illinois Medicaid or the Affordable Care Act (Obamacare).
Medicaid FAQs
Find answers to common questions about Illinois Medicaid updates, contact information, official notices, and where to get help.
Make sure Illinois Medicaid has your current address, phone number, and email. Then open and read every official Medicaid notice. To update your contact information, visit abe.illinois.gov or call 877-805-5312.
Visit abe.illinois.gov or call 877-805-5312. You should also make sure Illinois Medicaid has your current phone number and email address.
No. Updating your contact information does not mean your benefits are changing. It helps Illinois Medicaid reach you if action is needed.
Update your address, phone number, and email address. This helps Illinois Medicaid send you official notices and instructions.
Open it right away. Read it carefully. Check the deadline. Save a copy. Follow the instructions in the notice. Ask questions before the deadline if you need help.
Notices may come from Illinois Medicaid, HFS, HealthChoice Illinois, your Medicaid health plan, or the State of Illinois.
No. Illinois Medicaid determines eligibility. Aunt Martha’s can help connect you with trusted information and resources.
Not everyone with Medicaid is expected to be affected by every future change. Illinois Medicaid will notify people directly if action is needed.
Use official sources such as ABE Illinois, Illinois HFS, HealthChoice Illinois, and Aunt Martha’s Medicaid Resource Center.
Visit the Spanish Medicaid Resource Center. Spanish-language materials from official sources may also be available through HFS and ABE Illinois.
Parents & Young Adults
If your child is 19 or older and enrolled in Medicaid, encourage them to keep their contact information updated, open official notices, respond before deadlines, and ask questions if they receive a notice.
Young adults may receive Medicaid communications directly. Keeping information current helps make sure they receive important notices.
What To Do If You Moved
If you moved recently, changed your phone number, or started using a new email address, update your information with Illinois Medicaid.
Checklist:
- Update your address
- Update your phone number.
- Update your email.
- Watch for official notices.
Visit abe.illinois.gov or call 877-805-5312.
Helpful Medicaid Resources
Use these resources to stay informed and take the next step.
Update your Medicaid contact information
Visit abe.illinois.gov or call 877-805-5312.
Read Medicaid FAQs
Visit Aunt Martha’s Medicaid FAQ page.
Find information in Spanish
Visite: Centro de Recursos de Medicaid
Use official Medicaid sources
Illinois HFS, ABE Illinois, HealthChoice Illinois, and Get Medicaid Facts provide official Medicaid information.
Last reviewed:
Sources:
Illinois HFS, ABE Illinois, HealthChoice Illinois, and Get Medicaid Facts.
Note:
Aunt Martha’s cannot determine Medicaid eligibility. Illinois Medicaid will contact people directly if action is needed.
