- Visit the Patient Portal to make an appointment or
- Call 1-877-692-8686 to speak to one of our customer service representatives.
Please bring the following items and/or information to your appointment:
- Past medical history
- Current medications
- Pharmacy information
- Picture ID
- Insurance card
- Immunization records (if available)
- Proof of guardianship
- Contact information for your DCFS worker (if applicable)
- Proof of income (if currently uninsured)
We highly encourage that patients make appointments prior to arriving at the clinic.
However, if you chose to walk in without an appointment, you will be evaluated by the clinic staff and based on the symptoms presented one of the following may occur:
- Will be seen today (which may include a variable wait time)
- Offered to make an appointment for a different date/time
- Referred to the Emergency Room
The steps involved depend on what records you want provided and/or for whom you want your records provided to.
In most cases, you will need to download and submit the following documents:
- Acknowledgement of Medical Record Request Processing Fee
- Reconocimiento del cargo por procesamiento de la solicitud de registros médicos
- Request and Authorization to Release Health Information
- Peticion Y Autorizacion Para Liberacion Y Uso De Informacion Medica
Signed and completed authorization forms may be submitted in person, by fax or by mail:
In Person
Drop off the form at one of Aunt Martha’s Health Centers
By Fax (with copy of ID)
708.747.7928
By Mail
Aunt Martha’s Youth Service Center
ATTN: Medical Records
19990 Governors Hwy
Olympia Fields, IL 60461
