As we navigate the COVID-19 pandemic, Aunt Martha’s Health & Wellness wants to assure everyone we are following the latest developments and recommendations from the Centers for Disease Control and Prevention (CDC), Illinois Department of Public Health (IDPH), and other key health organizations. We continue to update our clinical protocols to ensure the health and safety of our patients, providers, staff, and communities.
If you think you have been exposed to COVID-19 or are experiencing fever, cough, or shortness of breath, start with our COVID-19 Symptoms Checker or call 877-692-8686 and ask to see if a telehealth visit is appropriate for you.
COVID-19 Test Sites
We want to share additional protocols have been put in place to ensure everyone remains safe and healthy during their visit to our centers. We are:
- Dental hours of operation modified. / Emergency Dental Appointment
- Requesting our patients to come alone for their appointments with few exceptions. / Important AMH&W Changes
- Requesting our patients, who have symptoms and/or expressing concern of coming in contact with COVID-19, check their symptoms with the Symptoms Checker or call us at 877-692-8686 and ask to see if a telehealth visit is appropriate for you. / What to do if I have symptoms?
- Screening all patients for possible exposure to COVID-19 and implementing clinical protocol to allow us to quickly isolate anyone experiencing potential coronavirus symptoms.
- Encouraging our patients to not walk-in, but to contact our main number (877-692-8686) to assist in getting the care they need.
- Changing our schedule and hours to minimize the exposure.
- Taking the temperatures of our medical staff prior to the start of their shift and patients coming for appointments/walk-ins.
- Cleaning high-touch surfaces frequently throughout the day and deep cleanings overnight.
- Re-educating our staff on proper hand washing and respiratory etiquette.
- Installing plexiglass guards, or barriers, at the reception areas of all of Aunt Martha’s health center locations.
Concerned About Your Exposure?
If you have concerns about your exposure to the Coronavirus (COVID-19) or are experiencing symptoms you can check your symptoms with our Symptoms Checker or call 877-692-8686. If you would like to know what to do if you test positive for COVID-19, please visit Steps to help prevent the spread of COVID-19 if you are sick.
Thank you for entrusting Aunt Martha’s Health & Wellness with your healthcare. We feel privileged to serve you and look forward to seeing you at your next appointment.
Aunt Martha’s Health & Wellness
Aunt Martha’s Services
Dental Hours of Operations Modified
Due to the coronavirus (COVID-19) pandemic, and based on the recommendations of the Centers for Disease Control, the American Dental Association, and the Illinois State Dental Society, Aunt Martha’s dental services have been temporarily modified.
Limited, emergency dental services will be available by appointment only at our Carpentersville and Chicago Heights locations during this time. To schedule an appointment, please call 877-692-8686. We apologize for the inconvenience.
Aunt Martha’s Coronavirus (COVID-19) Plans
- Important Changes at Aunt Martha’s Health & Wellness (see below)
- For Patients Experiencing Coronavirus Symptoms
- How to Reduce Myself and Family’s Chance of Getting Sick?
- How to Prepare for the Chance that I/ Someone in My Home Might Get Sick with COVID-19
Important Changes at Aunt Martha’s
As a precautionary measure to keep our patients, visitors and care team members safe, AMH&W is working to limit the number of people in our waiting rooms at our centers.
Prior to your appointment, you will receive a confirmation call to confirm your appointment and to see if your appointment can be conducted as a telehealth appointment.
A Statement About Visitors:
- Pediatric Patients can bring one parent or guardian.
- Adult Patients requiring assistance are allowed to bring one caregiver during visit.
- All others please wait in your vehicle if possible.
How to Reduce Myself and My Family’s Chance of Getting Sick?
Wash Your Hands Regularly After Coughing or Sneezing
Wash Your Hands Regularly, Especially After Coughing or Sneezing
Wash your hands with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer with 60 to 95% alcohol. When using sanatizer, be sure to cover all surfaces of your hand and rub your hands together until they are dry. Washing hands with soap and water is best, especially when hands are visibly dirty.
Cover Your Mouth and Nose When Sneezing or Coughing
Sneeze or cough into a tissue and throw the used tissue into a lined trash can. Wash your hands immediately with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer with 60 to 90% alcohol. When using hand sanitizer, cover all surfaces of your hands and rub them together until they are dry.
Avoid touching your face, especially your eyes, mouth, and nose.
Practice Social Distancing
Practice social distancing
Practice social distancing by avoiding crowds of more than 10 people. When you go out, keep 6 feet or more away from others.
Illinois Gov. J.B. Pritzker issued a stay-at-home order through April 30, directing anyone who isn’t an essential worker to shelter-in-place at home and only to make necessary trips, such as the grocery store, pharmacy, or doctor’s office.
Clean and Disinfect “High-Touch” Surfaces Frequently
If surfaces are dirty, clean them using detergent or soap and water before disinfecting. Most EPA-registered household disinfectants will work. Frequently touched surfaces include tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
Coronavirus (COVID-19) in Aunt Martha’s Area
- Stark County
- Vermillion County
- Will County
- Winnebago County